State Farm® Insurance Agent Rocco English

"Outstanding hospitality from agent Miss Genesis Reyes , Not only her attention at a professional level by answering our questions, but she is also willing to give the extra bit and provide us with other services , like hospital policies, which in our case has been a great benefit for our family. in addition to this , our recommendations from people close to us have in the same way been more than pleased to have Agent Genesis to take care of them. - Luis Ruano."

"(Translated by Google) Thank you very much! Claudia's perfect service. She and her team accompanied me until the end of the process. I highly recommend and am very happy with the company. I'm Rodrigo Riscado (Original) Muito obrigado! Atendimento perfeito da Claudia. Ela e sua equipe me acompanharam até o final do processo. Eu recomendo e estou muito feliz pela empresa. Sou Rodrigo Riscado"

"Melany is AMAZING! She is kind, dedicated, and knowledgeable. After another office messed up my insurance she worked tirelessly for literal months to correct a mistake someone else made all while keeping me in the loop 100%. Her communication skills and dedication to her clients is unparalleled. I cannot say enough positive things about her! I hope her boss and team appreciate her awesomeness! I recommend her to everyone I know."

"Who needs Jake from State Farm when you can have Melany from State Farm?! Melany is a pleasure to work with- she's thorough, knowledgable, patient, and kind. I have been a client for years and she always goes above and beyond my expectations. Thank you Melany and the Rocco English team."

"I have been working with Melany for over a year for both home and auto insurance and I would say that she is outstanding. She is very knowledgeable, communicative and friendly. She also explains things very clearly in the way that is best for me. I would highly recommend her."

"Working with Melany Henry for the past few years has been an absolute pleasure. The customer service she offers to her clients is phenomenal, she’s always there for you. Since we started working with her we have bundled several insurance policies, which has saved us a good amount of money. Thank you Melany!"

"Insurance is a product we purchase but hope to not use. Unfortunately, accidents do happen and when they do it's nice to have a good insurance company to rely on. In the recent past, someone crashed into my Jeep. Fortunately, injuries were minimal although the other driver's car, my Rubicon, and a third car were all totaled in the process. State Farm provided great service in dealing with the claim that was filed. Chardé with Rocco English was especially helpful in providing the contacts that I needed to process the claim and was very attentive and empathic every step along the way. Also, Lori and Melody with the Claim's Department with State Farm paid particular attention to details including excellent record keeping and exercised great patience. I've had the misfortune of having to deal with other insurance companies besides State Farm in the past who were not nearly as helpful and did everything possible to not own up to their responsibilities. This was not the case at all here; State Farm and Rocco English were amazing!"

"I would just like to say that Maritza Mendez and Carmila Ruiz are the sweetest and most knowledgeable agents I have spoken with they have helped me alin all aspects and during emergencies that have come through for me I will recommend anyone that comes to this location to speak to these intelligent young ladies here they will help you with all your needs God bless them"

"Estoy muy feliz con el servicio que me ha dado la agente Maritza Mendez, una persona que se preocupa por sus clientes y ayuda mucho. Super profesional y dedicada a sus clientes, se la recomiendo mucho. Buen servicio y excelente seguro. (Translated by Google) I am very happy with the service that the agent Maritza Mendez has given me, a person who cares about her clients and helps a lot. Super professional and dedicated to her clients, I highly recommend her. Good service and excellent insurance."

"Mrs. Maritza Mendez has been absolutely delightful with all her assistance helping me transition over to State Farm! I am so happy to have her as not only my agent, but someone who cares about me like a friend would! She has made this process so seamless. Maritza is very professional and answered ALL my questions, took her time with me, and provided genuine care and hospitality! Go book with her ASAP :) you will not regret it!"

"I’ve been with this State Farm because I believe in good service and people who cares, that’s what I get at State Farm. Marizta Mendez has been my agent for a good 7 years plus and she goes above and beyond to help me every time I call. Weather is adding a new policy or just needing a copy of my insurance card, she answers my calls every time willing to help. Thank you for being actually caring about others."

"Mrs. Maritza Mendez has helped me with some questions i have had for her regard my policy. I love the fact that she is bilingual and she is very clear on her response. I have dealt with other insurance company, and they never took their time to explain themselves to me. They had always rush me off,but Mrs.Mendez did the opposite and was very patient with me Thank you 😊"

"(Translated by Google) Thank you Maritza for your attention. You are very good. I appreciate that you helped me with my car insurance and for being patient with me. Thank you (Original) Gracias Maritza por tu attencion. Eres muy buena. Aprecio que me ayudaste con mi seguro de carro y por ser paciente con migo. gracias"